Because AI works differently than the business processes we’ve used before, utilizing established business models may be beneficial for successfully reaching innovative solutions. Using 2 years of research, it has been found that it would be beneficial to weigh the benefits and costs of utilizing a system that works in varying degrees with the current system. Carefully weighing the options and resources can help determine the AI business model that would be right for a company based on size, budget, sales goals, risk-assessment, and maintenance ability.
“Over the last two years, we’ve observed three emerging AI business models that are starting to work. Each one is different, and they each have different strengths that work better for some solutions than others. The Bolt-on: AI accesses data flowing through systems [of records], fueling business improvements over time. Enhanced process: AI turbocharges the effectiveness of current workflows by integrating into them. These are deep-surgery integrations and require lots of implementation work. Letting the machine stand alone: changes an entire workflow by introducing an AI-infused, better-way-to-complete-a-business-process. AI “owns” the experience end-to-end, with very little human-required assistance.”
