We are all aware of the scanners that supply information from our product tags, computers from which we complete our purchases, and credit card machines that process our payment. But how is AI affecting bigger picture topics like CRM applications, logistics/delivery, or payment services as whole? Where is AI thriving and failing? How can we learn from our AI failings?
https://emerj.com/ai-sector-overviews/artificial-intelligence-retail/
“Which AI applications are playing a role in automation or augmentation of the retail process? How are retail companies using these technologies to stay ahead of their competitors today, and what innovations are being pioneered as potential retail game-changers over the next decade? Other [AI initiatives] have been tried and failed to meet expectations, shining a light on barriers that still need to be overcome before such innovations become industry drivers. Below are 10 brief use cases across five retail domains or phases. Each provides a fraction of a glimpse as to how AI technologies are being used today.”
